Privacy Policy

Privacy Policy for CEM's Special Initiative

Effective Date: 02-07-2025

Thank you for using CEM's Special Initiative ("the App"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• District, Block, Village, or Area
• User-submitted content (e.g., complaints, surveys, photos)
• Device location (if permission is granted)

b. Non-Personal Information

We may automatically collect certain information about your device and usage, including:

• Device type and model
• Operating system version
• App version
• IP address
• App usage data (pages viewed, features accessed, etc.)

2. How We Use Your Information

We may use your information for the following purposes:

• To operate and maintain the App and its services
• To facilitate reporting and communication
• To enhance functionality, personalize user experience, and improve performance
• To notify users of important updates, alerts, or events
• To troubleshoot issues and respond to support requests
• To comply with legal and administrative obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information in the following circumstances:

• With Consent: We may share your information with your explicit consent.
• Government & Authorities: Your data may be shared with appropriate authorities for governance purposes.
• Service Providers: We may use third-party vendors to support our services. They are bound to use your data only as needed to perform services for us.
• Legal Requirements: We may disclose information if required by law, regulation, court order, or governmental request.

4. Security of Your Information

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute security.

5. Permissions and Access

The App may request access to the following device permissions:

• Location: To help report location-specific activities
• Camera & Photos: To allow users to capture and upload images (e.g., of public issues)
• Storage: To temporarily store and manage uploaded content
• Notifications: To send updates or action-related messages

These permissions are optional and can be controlled from your device settings.

6. Third-Party Services & Links

The App may include links or integrations to third-party services or websites (e.g., maps, analytics). These third parties have their own privacy policies. We do not control and are not responsible for their content or privacy practices.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we discover that such data has been collected, we will promptly delete it.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When we update, we will revise the "Effective Date" above. Continued use of the App after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Email: info.jypko@gmail.com